This agreement is the Seller’s official public offer to enter into a sale contract for goods listed on Destar.com.ua. Under Article 633 of the Civil Code of Ukraine, its conditions are the same for all buyers, whether individuals, legal entities or sole proprietors, without preference.
By entering into this Agreement, the Buyer accepts all ordering, payment, delivery, return and other conditions, including responsibility for improper orders. The Agreement is concluded when the Buyer confirms the order in the Cart and receives electronic confirmation from the Seller.
1. Definitions
1.1. Public offer: the Seller’s offer to an indefinite group of persons to conclude a remote sale contract under these terms.
1.2. Goods or Services: the subject of the parties’ transaction, selected and added to the Cart or purchased remotely.
1.3. Online store: www.destar.com.ua, created for retail and wholesale sales based on product descriptions provided online.
1.4. Buyer: a legally competent individual aged 18 or over ordering for non-business purposes, or a legal entity or sole proprietor.
1.5. Seller: Sole Proprietor Oleh Oleksandrovych Afonasiev, identification code 3215108813. Address: Ukraine, Dnipropetrovsk region, Kryvyi Rih, 16 200-richchia Kryvoho Rohu Avenue.
2. Subject of the Agreement
2.1. The Seller transfers ownership of the Goods; the Buyer pays for and accepts them under this Agreement.
2.2. Acceptance takes place when the Buyer completes the online order form and receives electronic confirmation from the Seller. At the Buyer’s request, the Agreement may also be made in writing.
3. Ordering
3.1. The Buyer orders through the Cart, by email or by the phone number in the Contacts section.
3.2. The Seller may refuse to fulfil an order if the information supplied is incomplete or its authenticity is doubtful.
3.3. Required information: 3.3.1. first and last name; 3.3.2. delivery address where applicable; 3.3.3. contact phone; 3.3.4. identification code for legal entities or sole proprietors.
3.4. Product name, quantity, SKU and price are shown in the Cart.
3.5. Either party may request additional information. The Seller is not responsible for improper fulfilment resulting from the Buyer’s failure to provide necessary information.
3.6. Orders through the Seller’s operator require the information specified in clauses 3.3–3.4.
3.7. The Buyer accepts this Offer by completing the registration or order form, or ordering through an operator. Operator-assisted order details are entered in the Seller’s database.
3.8. The Buyer is responsible for the accuracy of supplied information.
3.9. By ordering, the Buyer confirms familiarity with and acceptance of this Offer and consents to collection, processing and transfer of personal data throughout the Agreement and indefinitely afterwards. The Buyer acknowledges the rights under Ukraine’s Law on Personal Data Protection, the purposes of collection and transfer to the Seller for fulfilment, settlement and provision of invoices and other documents. Data may be shared with third parties as required to fulfil the order without additional notice. The Buyer understands the rights of a personal data subject.
4. Prices and delivery
4.1. The Seller sets prices displayed in Ukrainian hryvnias, including VAT.
4.2. Prices may change with market conditions. The price of a fully paid item cannot be changed unilaterally.
4.3. Product prices exclude delivery. The Buyer pays the chosen carrier directly at its current rates.
4.4. Product prices exclude delivery to the Buyer’s address.
4.5. An estimated delivery cost can be requested by email or through an operator.
4.6. Payment obligations are fulfilled when funds reach the Seller’s account.
4.7. Payment methods are listed in Payment and Delivery.
4.8. On receipt, the Buyer checks product name, quantity, completeness, quality and expiry date in the carrier representative’s presence.
4.9. By signing the receipt, order or consignment note, the Buyer or representative confirms no claims about quantity, appearance or completeness.
4.10. Ownership and risk of accidental loss or damage pass upon receipt at the place of delivery for the Seller’s own delivery, or upon transfer by the Seller to the carrier selected by the Buyer.
5. Rights and obligations
5.1.1. The Seller supplies Goods in accordance with the Agreement and order. 5.1.2. The Seller does not disclose private information except as provided by law or necessary to fulfil the order.
5.2.1. The Seller may change this Agreement and prices by publishing changes on the website, effective upon publication.
5.3.1. Before concluding the Agreement, the Buyer reviews its conditions and offered prices. 5.3.2. The Buyer supplies sufficient information to identify the Buyer and deliver the Goods.
6. Returns
6.1. Non-food Goods of proper quality may be returned if unsuitable due to shape, dimensions, style, colour, size or other reasons. The period is 14 days, excluding the purchase date. Goods must be unused and retain their appearance, properties, packaging, seals, labels and payment document. Excluded categories are determined by the Cabinet of Ministers of Ukraine.
6.2. The purchase price is refunded within 30 calendar days after the Seller receives the Goods, subject to clause 6.1 and applicable Ukrainian law.
6.3. Refunds are made by bank transfer to the Buyer’s account.
6.4. Return shipping for Goods of proper quality is paid by the Buyer and is not reimbursed.
6.5. For defects found during the warranty period, the Buyer may personally make claims under Ukraine’s Consumer Rights Protection Law in the prescribed manner and time. The period for free repair starts when the Seller receives and has physical access to the Goods.
6.6. Claims are considered upon provision of required documents. The Seller is not responsible for defects caused after transfer by improper use or storage, third parties or force majeure.
6.7. Goods of proper quality with individual specifications usable only by the purchasing Buyer cannot be rejected, including custom dimensions, characteristics, appearance or configuration. Differences from the website’s standard dimensions or characteristics establish individual specifications.
6.8. Returns under law or this Agreement are sent to the address in Contacts.
7. Liability
7.1. The Seller is not liable for damage caused by improper installation, use or storage.
7.2. The Seller is not liable for improper or delayed fulfilment caused by incorrect information supplied by the Buyer.
7.3. Both parties are liable under Ukrainian law and this Agreement.
7.4. A party is exempt from liability where failure results from force majeure arising after conclusion, including war, hostilities, earthquake, flood, fire and other natural disasters beyond the parties’ control. The affected party immediately notifies the other.
8. Confidentiality and personal data
8.1. By supplying personal data when registering or ordering, the Buyer voluntarily consents to processing, use and transfer, and other actions permitted by Ukraine’s Personal Data Protection Law, without a time limit.
8.2. The Seller does not disclose received information. Disclosure to contractors and third parties working under an agreement to fulfil obligations, or where required by law, is not a violation.
8.3. The Buyer keeps personal data current. The Seller is not liable for poor or failed performance resulting from outdated or inaccurate information.
9. Other conditions
9.1. This Agreement is concluded in Ukraine and governed by Ukrainian law.
9.2. Disputes are resolved by negotiation. If unresolved, either party may apply to the courts under Ukrainian law.
9.3. The Seller may amend the Agreement under clause 5.2.1; amendments may also be made by mutual agreement under Ukrainian law.
Seller’s address and details
Sole Proprietor Oleh Oleksandrovych Afonasiev
16 200-richchia Kryvoho Rohu Avenue, Kryvyi Rih, Ukraine
Account: UA313052990000026005030406939, JSC CB PRIVATBANK
Bank code: 305299
Tax ID: 3215108813
Phone: +380734646991